Frequently Asked Questions

We are located in Beaumont CA, and your computer is worked on by USA technicians who have a combined 30 years of experience. 

If we can resolve your issue via remote support in less than 1 hour, $65 is our cheapest rate. If we cant, there are so many variables that we can not give you a firm price until we diagnose the problem either via remote or with the computer in hard. Think of it this way…if your car is making a clicking sound, the repair shop can’t tell you a price until they look at it. Same goes with computer repair 🙂

No, but in most cases, we can do a remote support session for you. Contact us for details.

Please call us, if we miss your call, leave a message, or email us, or start a chat session and request a time for us to contact you.

Except for connectivity issues, No. We recommend that you call the manufacturer to resolve those issues.

Yes, as long as they are running Windows 8 or newer Windows OS.

Possibly, please contact us and explain your issues in more detail.

No, we recommend that you call the manufacturer to resolve those issues.

Yes, the initial 1 hour $95 diagnostic and labor fee is non refundable.

Please click on Start Repair and follow the instruction. If you need help, contact us.

We accept all major credit cards, Venmo and Zelle.